Baji99 is committed to protecting the personal data of every user on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data.
Last Updated: 1 January 2026This Privacy Policy (the "Policy") is published by Baji99 (referred to herein as "Baji99", "we", "us", or "our"), the operator of the online gaming platform accessible at https://baji99.cam (the "Platform").
This Policy applies to all personal data collected and processed by Baji99 in connection with your use of the Platform, including when you register an account, make deposits or withdrawals, engage with promotional offers, or contact our customer support team. It applies to all users of the Platform regardless of their country of residence, including users located in Malaysia.
Baji99 is the data controller in respect of the personal data described in this Policy. We are committed to processing your data lawfully, transparently, and only for the purposes described herein. By using the Baji99 Platform, you acknowledge that you have read and understood this Privacy Policy.
The following terms carry the meanings assigned below throughout this Policy:
Baji99 collects personal data from you through a variety of means, including directly from your interactions with the Platform and, where permitted, from third-party sources. The categories of data we collect include the following:
3.1 Registration and Account Data
3.2 Identity Verification (KYC) Data
3.3 Financial and Transaction Data
3.4 Gameplay and Betting Activity
3.5 Technical and Usage Data
3.6 Customer Support Communications
Baji99 processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your Baji99 user account, including authentication and password recovery. |
| Service Delivery | Processing deposits and withdrawals via Malaysian payment channels (Touch 'n Go eWallet, Boost, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank), crediting winnings, and facilitating gameplay. |
| Identity Verification (KYC) | Verifying your identity and age (21+ requirement) in compliance with our regulatory obligations and to prevent underage gambling. |
| AML & Fraud Prevention | Detecting, investigating, and preventing money laundering, fraud, and other financial crimes in accordance with applicable Anti-Money Laundering obligations. |
| Responsible Gambling | Monitoring account activity to identify indicators of problem gambling and providing access to self-exclusion, deposit limit, and reality check tools. |
| Customer Support | Responding to account enquiries, resolving disputes, and providing assistance via live chat and email. |
| Marketing Communications | Sending you promotional offers, bonus notifications, and platform updates where you have provided consent or where a legitimate interest exists. You may opt out at any time. |
| Platform Improvement | Analysing aggregated usage data to improve Platform performance, user experience, and service quality. |
| Legal Compliance | Meeting obligations imposed by applicable laws, regulations, licensing conditions, and court orders. |
Baji99 processes personal data on one or more of the following legal bases:
Baji99 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate safeguards:
The Baji99 Platform uses cookies and similar tracking technologies (including local storage objects and session identifiers) to enable core functionality, enhance your user experience, and collect usage analytics.
The categories of cookies used on the Platform include the following:
Most web browsers allow you to manage cookie settings through your browser's privacy controls. Disabling certain cookies may limit the functionality of the Platform. Continued use of the Platform following the display of our cookie notice constitutes acceptance of our use of strictly necessary cookies.
Baji99 retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to any longer retention periods required by applicable law or regulatory obligation. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.
Baji99 implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While Baji99 employs industry-standard security practices, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account login credentials and for notifying Baji99 promptly if you suspect unauthorised access to your Account.
Subject to applicable data protection law and Baji99's regulatory obligations, you have the following rights in respect of your personal data:
You may request a copy of the personal data we hold about you and information about how it is processed.
You may request correction of inaccurate or incomplete personal data held on your Account.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
You may request that we restrict processing of your data in certain circumstances, such as while the accuracy of data is contested.
You may request a copy of data provided by you in a commonly used, machine-readable format, where processing is carried out by automated means.
You may object to processing based on legitimate interests or for direct marketing purposes. Marketing opt-outs take effect immediately upon request.
To exercise any of these rights, please contact Baji99's Data Protection team via the contact details provided in Section 14 of this Policy. We will respond to all verified requests within 30 days. In certain circumstances, we may be required to retain data despite a deletion request — for example, where retention is mandated by AML or gaming regulatory obligations — and we will explain the reasons in any such response.
The Baji99 Platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. Age verification is a mandatory component of the KYC process applied to all Baji99 account holders.
If Baji99 becomes aware that personal data has been collected from an individual under the minimum age requirement, we will take immediate steps to close the associated Account, return any real-money balance in accordance with applicable law, and securely delete the relevant personal data.
As an internationally licensed gaming platform, Baji99 may transfer personal data to data processors and infrastructure providers located outside of Malaysia. Where such transfers take place, Baji99 ensures that appropriate safeguards are in place to protect the data in transit and at rest, including:
By using the Baji99 Platform, you acknowledge that your personal data may be transferred to, stored in, and processed in jurisdictions outside Malaysia in accordance with the safeguards described above.
Baji99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Material changes will be communicated to registered users via email notification or a prominent notice displayed on the Platform prior to the changes taking effect.
The date of the most recent revision is indicated at the top of this document. We encourage you to review this Policy periodically to stay informed of how Baji99 handles your personal data. Your continued use of the Platform following the effective date of any revision constitutes acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how Baji99 processes your personal data, please contact our Data Protection team through the following channels:
All data subject access requests, deletion requests, and correction requests will be acknowledged within 3 business days and responded to fully within 30 calendar days of receipt of a verified request. In complex cases, we may extend this period by a further 30 days, of which you will be notified in advance.
For concerns related to responsible gambling or self-exclusion, please visit our Responsible Gambling page, or contact our support team directly via live chat.
All data transmitted between your device and the Baji99 Platform is protected with bank-grade 256-bit SSL encryption, including all deposit and withdrawal transactions via Touch 'n Go eWallet, DuitNow, FPX, and other Malaysian payment channels.
Baji99 does not sell, rent, or commercially trade personal data with third parties. Your information is shared only with verified partners directly involved in delivering Platform services, under strict contractual data protection agreements.
Identity documents (such as your Malaysian MyKad) submitted during the KYC process are stored with encryption and accessed only by authorised verification staff. Documents are retained only for the minimum period required by our regulatory obligations.
You have the right to access, correct, delete, and port your personal data. Baji99 responds to all verified data subject requests within 30 days. Contact our support team to exercise any of your privacy rights at any time.
Baji99 collects only the data necessary to deliver our services, meet regulatory requirements, and maintain Platform security. We do not collect data categories beyond what is described in this Privacy Policy without your explicit consent.
Our 24/7 customer support team can handle privacy enquiries via live chat (under 3 minutes average response) or email within 2–6 hours. Data deletion and access requests are handled by our dedicated Data Protection team with formal acknowledgement within 3 business days.
Our support team is available 24/7 to assist with any data protection questions, access requests, or concerns about how Baji99 handles your personal information.
For players aged 21 and above only. Gambling involves financial risk. Play responsibly.